Shaping Strategy... Developing Leaders... Transforming Organizations.
Cardinal can turn your vision into a reality . . .
As the economy constantly changes, businesses must reassess their capabilities, reassess corporate goals and develop improvement strategies to remain competitive and profitable. Existing systems and methodologies need to be evaluated and corrected and new strategic approaches implemented. Cardinal consultants help business owners:
- Assess the strength and weakness of their organization
- Determine the most cost effective strategy for positive change
- Establish, measure and manage performance benchmarks
- Incentivize employees to maximize productivity
- Create a business process to ensure ease of operations
Our approach encompasses planning, development and complete implementation. The results are measurable company performance improvement in:
- Growth
- Profit
- Better leaders and followers
- Market dominance
- Ease of operations
- Enhanced company value
- Return on investment
How focused is your corporate strategy or your marketing plan? How good a leader are you? Are you truly focused on your customers needs?
Do you dare to find out?
Cardinal offers our clients a broad range of growth services, including:
Developing Strategic Excellence
Business Strategy Review & Analysis
Analyze the effectiveness of your business strategy and your strategy-making process.
How well does your corporate strategy work - for your company as a whole, and for individual business units? If it fails in some areas - which ones? And why? How good is your strategy-making process at gathering information and opinions, and at delivering strategies that win support and deliver growth?
Gives you a clear, objective picture of the 'business environment': market, competitor and financial realities in a form that is tailored to help you shape and realign your overall business strategy.
Organization Shadow-Side Review & Analysis.
Organizations are not rational.
At best, they are peppered with petty office politics. At worst, they are crazy places, where the fog of irrationality is difficult
to penetrate. In these organizations, rules and logic take second place to personal prejudices, rivalries and playing 'games'.
Yet what do most managers do when they need to improve the way their organizations are managed? They talk about rational things like
injecting more resources and installing computers. They discuss organization charts, mission statements, list of competencies and tasks.
They set up committees and announce new reporting channels. They devise new rules and policies. They publish instructions and
procedures.
In fact, most organizational problems almost certainly have more to do with departmental rivalries, personal jealousies, ambition, greed,
power struggles, self-interest groups, people not on speaking terms, politics, intimidation and fear. Even sexual attractions, liaisons and
favors account for much of what does and doesn't get done 'according to plan'.
Unfortunately, few managers are good at seeing and understanding, let alone managing, this real-life side to work. It is usually beyond the
bounds of training, often out of bounds completely. Yet it is the real backcloth for much of what goes on inside organizations.
Learn to understand and manage the shadow-side.
Use this review and analysis to learn how to 'read', understand and manage the shadow side to benefit the organization as a whole:
Strat-EX™: develop the best strategy to support company goals.
Strat-EX™ combines proven-by-practice strategic planning methods with new insights and ideas from a wide range of current thinking. More importantly, it provides you with skills and insights to effectively address your strategic concerns in light of the current economic situation.
Plan-EX™
Plan-EX™ is a simple, continuous business performance improvement process and leadership development seminar originally designed to help military Special Forces win in combat.
This 3-day program combines the Plan-EX™ continuous improvement process with an initial Leadership Assessment and personality indicator type.
Developing Leadership Excellence
Organizational Leadership Review & Analysis.
Leadership is typically viewed from the point of view of the skills of individual leaders.
The Organizational Leadership Review and Analysis uses a distinctive model to help you understand the way your organization promotes, sustains, encourages or inhibits leadership right across the business.
The Organizational Leadership Review & Analysis views leadership as an organizational resource. It shows how organizations need to provide a shared, honest and valid purpose, develop a conscious, supportive leadership culture, create a leadership structure that works, and remove obstacles to individual leadership.
So, the key question for organizations becomes: How well is leadership being managed from an organizational perspective?
The Organizational Leadership Review & Analysis is an essential tool for senior managers/directors in any organization.
The Leadership Skills Review & Analysis.
Measure and improve the effectiveness of leaders at every level of your organization.
Leadership skills are among the hardest to assess or measure objectively.
Typically, senior executives will trust their own instincts when judging leadership ability - making it difficult to implement a company-wide program of training and improvement.
The Leadership Skills Review & Analysis provides a definitive measure of leadership skills and ability.
LeAD™ Business Leaders Program: 360-degree Leadership Development for Managers.
Leaders aren't born. They're built!
On the field of play or in the boardroom, The LeAD™ Program develops qualities of thought and action which, if demonstrated in daily activities, will help you earn the respect, confidence, and loyal cooperation of colleagues and senior managers.
These are the traits that you and your peers will be measured against during the program.
The program aids in measuring and developing leadership traits in order to contribute to team and organizational success, as well as participation in a continuous personal development program.
As part of the HR process, it provides a valuable review tool.
LeAD™ Sports Program: 360-degree Leadership Development for Student Athletes & Coaches.
Developed from the needs of student athletes AND coaches to build leaders on and off the field, and working with the football coaching staff and student athletes at Western Michigan University, we have developed this unique student athlete/coach program based on the belief that leaders aren't born.... they're built.
Using the same methods and techniques as our LeAD™ Business Leaders Program, the same as used by the very best Special Forces to identify and build great leaders and better followers, the program provides a set of leadership principles to adopt and emulate, as well as developing leadership traits in student athletes AND coaching staff.
The program aids in measuring and developing leadership traits in order to contribute to team success, also allowing coaching staff to participate in a continuous personal development program.
Developing Marketing Excellence
Strategic Marketing Plan Review & Analysis.
A detailed top-management review of your company’s marketing strategy.
The Strategic Marketing Plan Review & Analysis gives you a comprehensive review of your strategic marketing planning. It covers the whole process of planning your corporate marketing strategy (or - in larger organizations - the marketing strategy of a business unit).
The review and analysis identifies and explains various types of strategic marketing planning - you'll discover which one you should be using and which one you are using now.
Pricing Strategy Review & Analysis.
Help create the best possible pricing strategy for your organization.
The review and analysis doubles as a complete introduction to the whole question of how to set prices and calculate the consequences of
your pricing decisions.
Customer Support Review and Analysis.
The THE tool to measure and monitor your company’s customer support and after-sales program.
In days, review your whole customer support/after sales program. Measure “how good” your customer support is - then see deeper at
how well you use it to differentiate your business and to win competitive advantage. Get answers to questions about your customer
support program.
Customer Loyalty Review & Analysis.
Determine how well-equipped you are to win and retain customer loyalty.
In an age where customer satisfaction is no longer good enough, your organization must take steps to build absolute customer loyalty.
The Customer Loyalty Review & Analysis will to help you see right inside your processes and procedures for establishing and maintaining
customer loyalty.
Customer Satisfaction Review & Analysis.
Take steps to ensure that your organization stays focused on customer needs.
This review and analysis is the ideal business tool for any company setting out to analyze and improve customer satisfaction levels.
Sell-EX™, Changing the Sales/Service Paradigm Only available to credit unions. Contact us for more details.
Human Resource Excellence
Performance Management Review & Analysis.
8 steps to help analyze, develop and improve performance management processes so that the organization achieves its business goals.
Performance Management is an HR issue and responsibility for it lies with the HR department (even if it seems to be the job of individual line managers, team leaders or a business improvement initiative).
For the first time, you can bring together all the issues involved in performance management and sets out a clear system for analyzing, reviewing and improving them.
Teams Review & Analysis.
Measure and improve the way your organization uses and support teams and teamwork.
Drawing on the experience of scores of team-based organizations, we give you a clear picture of your present position on the 'team working spectrum'. Use it to identify problems, target future training, develop action plans and set goals for individual teams and for your organization as a whole.
Whether you have a well-established teams framework in your company - or are just starting out - the review and analysis will give you reliable answers.
Training & Development Review & Analysis.
Measure and improve the effectiveness of Training and Development activities right across your business.
This review and analysis sets out to answer questions for your organization’s T&D function.
Leadership Skills Review & Analysis.
Measure and improve the effectiveness of leaders at every level of your organization.
Leadership skills are among the hardest to assess or measure objectively.
Typically, senior executives will trust their own instincts when judging leadership ability - making it difficult to implement a company-wide program of training and improvement.
The Leadership Skills Review & Analysis provides a definitive measure of leadership skills and ability.
Our teams help create powerful business solutions for organizations operating anywhere in the world.
This integrated approach combines best practice, insight and innovation from multiple disciplines with business knowledge, academic and military expertise to help our clients exceed their expectations.
Wherever your organization is on the life-cycle curve, our growth services can help you manage and sustain your company’s future.
